Bug 253003

Summary:	EWS sometimes fails to send email notification when error-log contains non-ascii character
Product:	WebKit	Reporter:	Ryan Reno <rreno>
Component:	Tools / Tests	Assignee:	Aakash Jain <aakash_jain>
Status:	ASSIGNED ---
Severity:	Normal	CC:	aakash_jain, ap, lingho, webkit-bug-importer
Priority:	P2	Keywords:	InRadar
Version:	WebKit Nightly Build
Hardware:	Unspecified
OS:	Unspecified

Description Ryan Reno 2023-02-27 09:48:40 PST

This job failed to build: https://ews-build.webkit.org/#/builders/36/builds/102083

The analyze-compile-webkit-results step had output that said it would send an email to the expected address though no email was received.

Comment 1 Radar WebKit Bug Importer 2023-02-27 12:04:21 PST

<rdar://problem/105989071>

Comment 2 Aakash Jain 2023-02-28 12:43:25 PST

From twistd.log, I see some errors matching the timestamp of the build:

2023-02-27 08:43:07-0800 [-] Error in sending email for new build failure: 'ascii' codec can't encode character '\u2018' in position 790: ordinal not in range(128)

Comment 3 lingho@apple.com 2023-03-01 13:07:57 PST

Looks like this is happening fairly often. 172 times in the last 4 days. Is it important to fix?

I found some info here regarding the error:
https://stackoverflow.com/questions/54853197/the-smtplib-server-sendmail-function-in-python-raises-unicodeencodeerror-ascii